![]() Resolve customer disputes and complaints to the satisfaction of the customer and the company.Maintain highly confidential casino customer information by enforcing the privacy of all guests and limits requests for information about such guests in accordance with company policies.Work in conjunction with Casino Marketing, Marketing Executives and on-property personnel to assist and facilitate qualified in-house casino customers.Manage casino patrons to profitable levels. ![]() Understand process for critical business decisions and approvals regarding customer credit lines, allowances, and comps. ![]()
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